FAQ

What is Social Monitoring feature?
The Social Monitoring feature allows you to start collecting social media mentions based on your defined keywords and search parameters. You can also choose which social networks to monitor and specify the target language, helping you focus on the most relevant content for your needs.

How to get access to the Social Monitoring?
Log in to your Social Searcher account or register if you still haven’t done it yet. And start Free Trial on the pricing page.

What is included in the Monitoring for Free accounts?
Free accounts have access to the Monitoring feature and can receive email alerts. However, results are collected only once per week, and Premium social networks – Facebook, Twitter, Instagram, and LinkedIn – are not included.
For full coverage of your online presence and instant notifications, please consider upgrading to one of our Premium plans.

Can I monitor All Web mentions, not only social networks?
Premium plans allows to see All Web mentions for the saved searches with enabled monitoring: news, blogs, forums, comments, videos.

How can I search for my Name or Brand mentions in the social networks?
You can start your search by entering your name or brand in the input field on the home page, or use the search bar available at the top of other pages.
If the results aren’t relevant enough, try using “Exact Keywords” or “Minus Keywords” to refine your search.
Need assistance? Our Support team will be happy to help!

What is real-time search?
Real-Time Search allows you to instantly find the most recent mentions of your keywords or user profiles across social networks. Social Searcher uses open APIs and publicly available data to fetch up-to-date content as soon as it appears online.

Can I use my local language for searching?
Yes, you can set the language for the mentions search in the “Search Settings” area.

What if I want to find someone’s profile on social media?
Check up our Users Search tool, which supports Facebook, Twitter, Youtube, Instagram, Linkedin and TikTok.